iiKnock Online Support System

Few main features

Multilanguage
Pro active chat invitation
Users location in google map
Themes support - override default template files without changing the kernel
Write custom extensions without changing the kernel
Override default behaviour without changing the kernel
MVC structure - separated design/logic/models
Web and Desktop clients with Windows/Mac/Linux support.
Multiple chats at the same time
Multiple operators
Site widget
Chats transferring
Departments
Asynchronous status loading, not blocking site javascript.
Online users tracking, including geo detection
GEO detection using three different sources
Option to configure start chat fields
Sounds on pending chats and new messages
Users blocking
FAQ module
Voting module
Top performance with enabled cache
Advanced embed code generation with numerous options of includable code.
Template override system
Module override system
Support for custom extensions
Changeable footer and header content
Option to send messages to anonymous site visitors, (new)
Flexible permission system:Roles,Groups,Users